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The Halo Effect

Lesson 21 from: Sales Mastery Bootcamp for Freelancers: Sell More Services

Scott Lancaster

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Lesson Info

21. The Halo Effect

<b>Explore how initial impressions can influence client perceptions throughout the sales process.</b>

Lessons

Class Trailer
1

Getting over the fear of rejection

04:23
2

Why you should leave a Zoom call after 3 minutes

04:24
3

How to never chase clients ever again

04:13
4

How not to feel nervous on sales calls

05:23
5

How to not take it personal

05:46
6

Slow & Steady vs Fast & Many

06:11
7

The importance of being accountable

04:12
8

The importance of being invested and excited

04:56
9

Understanding the difference between features VS benefits

04:48
10

Assignment - Mindset & Motivation segment

02:39
11

Helpful Doctor Approach

03:58
12

Breathing method for better sales calls

02:40
13

Managing your clients’ expectations

07:41
14

How to smartly discover your clients’ budget

05:29
15

How to come across as more confident

09:18
16

How to improve your pacing

04:19
17

How to structure a sales call

09:28
18

Ghost Opening Method

04:18
19

High converting sales funnel

09:17
20

Shock Method

04:41
21

The Halo Effect

03:04
22

Organizing portfolio to win more clients

03:23
23

Build trust using science

02:42
24

Showing calendar during call

03:57
25

Building unbreakable rapport

04:33
26

Sharing relevant stories

02:44
27

Using numbers to make prices make sense

03:21
28

Using urgency and scarcity

04:38
29

The parrot and captain technique

03:31
30

Using FOMO

02:51
31

The power of mirroring

04:38
32

Always put your clients’ needs first

03:34
33

Assignment for sales techniques

01:53
34

The one who cares least wins

03:27
35

How to price your services

06:38
36

Handling clients who are bullying you

04:11
37

Connecting with clients’ dreams

04:07
38

How to use trial closes and assumptive selling

03:17
39

How to overcome challenging objections

08:20
40

When to mention pricing

03:59
41

Assignment for negotiation techniques

01:22
42

How to get video testimonials for your website

03:53
43

Setting up automated Calendly meetings

02:35
44

How to strategically improve your website using Hotjar

02:23
45

How to get more clients

05:02
46

How to get clients to pay more

04:34
47

Do you need to be liked as a salesperson?

02:56
48

3 reasons why freelancers lose sales

05:27
49

What makes a good vs bad salesperson

02:44
50

How many options should you give clients?

01:32
51

How to know when a client just wants a discount

02:40
52

How to know when a client is interested in your service

02:00
53

When a client doesn't reply

03:28
54

How to practice your sales techniques

03:04
55

How to ask high-quality questions

02:48
56

Which social media platform is best for getting clients

03:54
57

Which social proof is best for winning new clients

03:27
58

How I sold a 10k website with one single email

02:58
59

How to manage prospects and follow-ups

04:14
60

What to do when you screw up on a project

02:38
61

How to handle a client who wants a refund

04:10
62

When a client wants lots of revisions

03:32
63

How to spot a nightmare client

02:17
64

How long should you small talk?

01:07
65

Should you spend time creating proposals?

01:35
66

How to get a sale without being too pushy

01:22
67

What to do when a client says you are too expensive

03:46
68

Assignment - common questions

01:32
69

Realizing who your most valuable customer is

03:32
70

How to use discounts to charge more

01:53
71

Price anchoring technique

02:43
72

Creating product flow and product expansion

02:34
73

How to win client loyalty for the long term

01:09
74

Last assignment project

04:14

Lesson Info

The Halo Effect

Saw the halo effect and the power of niche. So this is going to be probably one of the most impactful lessons in the entire course. And the reason for this is it's a lesson that I actually learned from a really knowledgeable guy, Chris Dawe from the future, who is just an awesome creative, he is extremely savvy when it comes to business and, you know, freelancing and, you know, offering creative services. So he's very, very smart. And one of the things that he said, which I'd been doing beforehand before I actually sort of realized that he'd articulated it very well on youtube is something called the halo effect. Now, what is the halo effect? So the halo effect is when a client works with you and realizes that you're really good at something. So they assume you're good at everything and this sounds a little bit contradictory, but hear me out for a second. So clients work with us in regards to brand naming. OK, that's the first step to basically starting any business apart from obviousl...

y idea generation, actually making the business idea the next step, let's name the company, we capture the business at the start of their journey. So literally before they can even think about a logo or a website or marketing or communications, we connect with them in regards to their brand name. And when we connect with them, in regards to their brand name, as long as we really smash it out of the park, and we really do a good job, they are gonna come back for their logo design and then they're gonna come back for their website development and then they're gonna come back for their marketing strategy. It's just this process finding the best solution within those little realms to keep a client longer and to provide as much value as possible. So that's the hilo effect. But what about the power of niche? What does that mean? Well, the power of niche basically means that you are selecting the service, which you are either the best or the service is at the very, very beginning of the buyer's journey as they are developing and trying to find the solution that they are looking for. So for example, if I'm the best the world at that particular service us or even close to being the best in the world or that is just the best talent that I have, that should be the main service that I'm offering to new clients coming on board. The reason being is because I'm so good at that particular thing I can offer them, that particular service provide a really great experience and then they're going to think I'm great at everything else so you can sell other services off the back of it. One thing you should never do is try to be the best at everything because even if you are the best at everything, don't let people know that the reason being is people not going to believe you, they want specialists in a particular field and then you can build your business on top of that. Instead of basically just saying, you know, we do website design, logo development, copywriting, blah, blah, blah, people don't want journalists, they want specialists so match with them in regards to a specific thing that you're great at that you can really deliver a great experience in and then build on top of that afterwards. Anyway, I really hope you enjoy this lesson. I'm looking forward to the next one. So I will see you there.

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