How to know when a client is interested in your service
Lesson 52 from: Sales Mastery Bootcamp for Freelancers: Sell More ServicesScott Lancaster
How to know when a client is interested in your service
Lesson 52 from: Sales Mastery Bootcamp for Freelancers: Sell More ServicesScott Lancaster
Lesson Info
52. How to know when a client is interested in your service
Lessons
Getting over the fear of rejection
04:23 2Why you should leave a Zoom call after 3 minutes
04:24 3How to never chase clients ever again
04:13 4How not to feel nervous on sales calls
05:23 5How to not take it personal
05:46 6Slow & Steady vs Fast & Many
06:11 7The importance of being accountable
04:12 8The importance of being invested and excited
04:56Understanding the difference between features VS benefits
04:48 10Assignment - Mindset & Motivation segment
02:39 11Helpful Doctor Approach
03:58 12Breathing method for better sales calls
02:40 13Managing your clients’ expectations
07:41 14How to smartly discover your clients’ budget
05:29 15How to come across as more confident
09:18 16How to improve your pacing
04:19 17How to structure a sales call
09:28 18Ghost Opening Method
04:18 19High converting sales funnel
09:17 20Shock Method
04:41 21The Halo Effect
03:04 22Organizing portfolio to win more clients
03:23 23Build trust using science
02:42 24Showing calendar during call
03:57 25Building unbreakable rapport
04:33 26Sharing relevant stories
02:44 27Using numbers to make prices make sense
03:21 28Using urgency and scarcity
04:38 29The parrot and captain technique
03:31 30Using FOMO
02:51 31The power of mirroring
04:38 32Always put your clients’ needs first
03:34 33Assignment for sales techniques
01:53 34The one who cares least wins
03:27 35How to price your services
06:38 36Handling clients who are bullying you
04:11 37Connecting with clients’ dreams
04:07 38How to use trial closes and assumptive selling
03:17 39How to overcome challenging objections
08:20 40When to mention pricing
03:59 41Assignment for negotiation techniques
01:22 42How to get video testimonials for your website
03:53 43Setting up automated Calendly meetings
02:35 44How to strategically improve your website using Hotjar
02:23 45How to get more clients
05:02 46How to get clients to pay more
04:34 47Do you need to be liked as a salesperson?
02:56 483 reasons why freelancers lose sales
05:27 49What makes a good vs bad salesperson
02:44 50How many options should you give clients?
01:32 51How to know when a client just wants a discount
02:40 52How to know when a client is interested in your service
02:00 53When a client doesn't reply
03:28 54How to practice your sales techniques
03:04 55How to ask high-quality questions
02:48 56Which social media platform is best for getting clients
03:54 57Which social proof is best for winning new clients
03:27 58How I sold a 10k website with one single email
02:58 59How to manage prospects and follow-ups
04:14 60What to do when you screw up on a project
02:38 61How to handle a client who wants a refund
04:10 62When a client wants lots of revisions
03:32 63How to spot a nightmare client
02:17 64How long should you small talk?
01:07 65Should you spend time creating proposals?
01:35 66How to get a sale without being too pushy
01:22 67What to do when a client says you are too expensive
03:46 68Assignment - common questions
01:32 69Realizing who your most valuable customer is
03:32 70How to use discounts to charge more
01:53 71Price anchoring technique
02:43 72Creating product flow and product expansion
02:34 73How to win client loyalty for the long term
01:09 74Last assignment project
04:14Lesson Info
How to know when a client is interested in your service
So how do you know when a client is actually interested in acquiring your services? So there are a few little things that clients usually do when they're interested in working with you. And the first thing is they'll ask a ton of questions, like how long will it take you to provide the service? Uh What's the best package, which would you recommend they'll ask about your process and maybe ask to see certain pieces of work that you've done for people in the past just to kind of give them reassurance. Basically, any questions that they're asking you is pretty important and pretty much gives an insight in regard to the fact that they're interested in working with you. To some degree. Now, in complete honesty, you're going to find out pretty fast how to distinguish between being a client who's actually worth your time to actually have a conversation with them or someone who's just a time waster, not really interested in acquiring your services or working with you, the people who just waste ...
time, we like to call dreamers because they're just basically wanting to think about all these amazing ideas and never actually do anything about it. Whereas clients who are actually interested in getting their tires on the road and starting to make some traction are the types of clients that you want to be working with. People who want to get stuff done, people who want to progress and move forward. So ultimately, the people who actually want to work with you will showcase some sort of interest in asking you specific questions and they also generally be nice but not too nice. I think that some clients who are like super, super nice, like overly nice and like, really um I don't know, be just too nice for comfort if that's even a term that always puts me on the back foot a little bit because I've had some clients who basically tried to do that and tried to be overly nice to me and then basically try and take advantage of me later on down the line. So that's something to keep in mind and just to watch out for. But apart from that, make sure they ask lots of questions. If they do, then they're probably interested in hiring you. So hope you enjoyed this quick lesson and I will see you in the next one.