...You Won't Make Your Deadline
Lesson 16 from: What to Say When…Tips and Scripts for Tricky Situations at WorkIlise Benun
...You Won't Make Your Deadline
Lesson 16 from: What to Say When…Tips and Scripts for Tricky Situations at WorkIlise Benun
Lessons
Class Introduction
04:20 2...Others Need to Know What You’ve Accomplished
03:00 3...Someone Else Is Getting the Credit for Your Work
01:55 4...Your Boss Is Micromanaging Your Work
02:23 5...You’re Getting Too Much Work
02:15 6...It's Time for Your Annual Review
02:19 7...Your Project Has Missed Its Deadline
02:49 8...Your Boss Is Getting Too Personal
01:59...Co-Workers Are Distracting You from Your Work
02:17 10...Dealing with Co-Workers That Ask Too Many Favors
02:09 11...The Client Doesn’t like Your Work
01:37 12...Your Manager Doesn’t Totally Understand Your Work
01:57 13...There Is a Miscommunication
01:55 14...You Make a Mistake
02:12 15...A Client or Co-Worker Doesn’t Follow Through
02:08 16...You Won't Make Your Deadline
01:57 17...You’re Getting Mixed Messages
02:16 18...Dealing with Unresponsive Colleagues
02:19 19...A Co-Worker Talks Too Much During Meetings
01:50 20...You Think You Deserve a Raise
02:10 21...Networking with Strangers or VIPs
02:31 22...A Meeting Goes off Track
01:49 23...You Need to Leave a Meeting Before It Ends
01:23 24...You Arrive Late to a Meeting
01:33 25Conclusion
03:40Lesson Info
...You Won't Make Your Deadline
What to say when you agreed to a deadline but now it's clear you won't be able to meet it. Here's the situation. The deadline is coming up for a project and you need more time if you're going to do it well. Here's what you may be thinking but shouldn't say. Here's the solution. Find out how firm the deadline actually is, and ask for the additional time you need. Here's what you could say. Using curiosity: "Is there any buffer or cushion in our schedule for this project? Because it looks like I'm going to need some extra time to finish it." Using generosity: "If you can give me a few more days to complete this, it will be of a much higher quality than if I submit it on the deadline. What is your preference?" Or humility: "It looks like I was a bit too optimistic in my expectations of how long this would take, and I will need another day or week. What's possible?" And humor might be appropriate here. "I've been practicing wishful estimating again, and it's gotten me into some trouble her...
e." Here's the overarching idea. Time is of the essence here. Waiting and hoping things will somehow get better is usually the worst thing to do. So as soon as you know that you won't be able to meet the deadline, let someone know and ask what kind of extension is possible. Involve them in the decision, so it's not you giving an ultimatum. Give them a heads up so they can prepare or make others aware of the delay, because the earlier you address it, the less negative impact it's likely to have. Now this conversation may be difficult, but you can guide it and keep the focus on the value and the quality that you and your team want to deliver for the client. Make sense?
Ratings and Reviews
Karlie Jessop
Love the format of this course - it was so great to be able to select a specific situation, and then quickly learn a couple of approaches to each one.