Using Positive Reviews to Get More High-Quality Clients
Lesson 43 from: Fiverr Pro BootcampScott Lancaster
Using Positive Reviews to Get More High-Quality Clients
Lesson 43 from: Fiverr Pro BootcampScott Lancaster
Lesson Info
43. Using Positive Reviews to Get More High-Quality Clients
Lessons
Fiverr Pro Bootcamp
1Introduction to the Program
06:52 2Fiverr Seller Levels
11:17 3Pros & Cons of Fiverr
09:41 4Follow These Rules or Get Banned on Fiverr
07:02 5How to Attract High-Quality Clients
14:49 6How to Spot Nightmare Clients
13:31 7Keeping Your Response Time Low
03:42Using Promoted Gigs on Fiverr
05:42 9Overview of the Fiverr Dashboard
08:51 10Taking a Break from Fiverr
03:46 11Seller Plus Program - Is It Worth It?
02:04 12Fiverr Analytics
03:39 13Getting Your First Fiverr Sale
04:23 14The Perfect Profile Picture
03:04 15Service Provider vs. Helpful Doctor
05:46 16Profile Description
02:43 17Sharing Skills on Your Profile
02:01 18Linking to Other Accounts
02:33 19Showcasing Your Education
02:56 20Niching Down as a Freelancer
01:55 21Strategically Deciding Which Services You Will Offer
04:06 22How Long Do You Have to Wait to Apply for Fiverr Pro
02:25 23Preparing to Apply for Fiverr Pro
05:35 24The Fiverr Pro Application Process
04:54 25What Happens Once You're Accepted onto Fiverr Pro
02:12 26Dealing with Anxiety as a Freelancer
06:34 27Handling Imposter Syndrome as a Freelancer
04:36 28How to Not Get Stressed with Managing Lots of Projects
05:19 29Creating the Perfect Gig Title
01:57 30Writing the Perfect Gig Description
02:48 31Creating the Perfect Gig Video
02:25 32Creating the Perfect Gig Thumbnail
02:01 33Pricing Your Packages with Anchor Pricing
04:27 34Finding the Perfect Gig Tags
01:55 35Showcasing Your Work as Part of Your Portfolio
01:51 36Custom Gigs
04:41 37Milestone Gigs
02:47 38Setting Up Requirements Properly
03:56 39Manage Clients Like a Fiverr Pro
03:46 40How to Have a Successful Sales Call
08:32 41Setting Up Quick Responses
05:30 42Linking Up Calendly with Your Fiverr Profile
04:54 43Using Positive Reviews to Get More High-Quality Clients
04:54 44How to Tackle Negative Reviews and Turn Them into Positive Ones
13:55 45How to Encourage Clients to Write Long Positive Reviews About You on Fiverr
07:30 46Balancing Quality with Quantity
03:43 47How to Sell Services on Fiverr at a Premium
05:24 48What to Do When a Client Doesn't Reply
06:31 49What to Do When a Client Wants to Cancel the Order
08:18 50The Snowballing Method - Keeping Orders in Queue
04:38 51How to Get Favorites on Fiverr
01:28 52Upselling, Cross-Selling and Building Long-Term Client Relationships
04:42 53Brand & Portfolio Building
04:00 54Creating a Professional Email Template
01:23 55Project Management Made Easy with Notion
07:30 56How to Stay Focused While Working Remotely
06:51 57How to Travel While Freelancing
05:42 58Tracking & Growing Your Net Worth
02:04 59My Personal Journey Becoming a Freelancer
11:46 60When to Go Full-Time as a Freelancer
06:25 61Investment Strategies for Each Stage of Your Freelance Journey
04:50 62The Legal Side (NDAs, Contracts and Licenses)
02:59 63Final Thoughts
02:01Introduction to the Program
Lesson Info
Using Positive Reviews to Get More High-Quality Clients
So how can you use the reviews that you get on your fiber profile to market your services better for future clients? Well, this is an opportunity which I think personally so many freelancers miss out on when they are replying to reviews within their fiber profile. And let me explain what I mean. So if we go into my fiber profile, you'll see. I have around 294 reviews on my naming gig. So this is my naming package which again is priced at between $995 to $2495 roughly for the premium package. Now, if we take one of the packages like um this one, for example, this is from Janina Hutchinson who I'm still working with. Now, by the way, I'm just helping her with her packaging. This is a really great example of Janina seeing exactly what it was like to work with me. So, working with Scott and his team was absolutely amazing experience. We feel lucky and blessed to have found him to help guide us to the perfect brand name for our business. From start to finish, we felt Scott got us and he kne...
w exactly what we were looking for with the brand name, his communication throughout the entire process was exceptional and we did nothing but exceed our expectations. So he did nothing but exceed our expectations. Scott is one of the kindest field, an absolute pleasure to work with most freelancers and people on usually just say thank you and that's great. Thank you so much for your time. And it was a pleasure. The pleasure was all mine and then that's it. But this is a prime example of how you can use this opportunity because clients that are looking to work with you, potential clients are going to want to read your reviews and they're not only going to be reading what the reviews are that have been left by other clients, but they're also going to be reading your response as well, most likely. So this is how I approach the responses within my reviews. So the first thing is I always say something along the lines of OK, the pleasure was all my engineer and Nick because I want to make sure that I'm obviously personal because I really build a relationship with Jane and Nick throughout the process, we really dug deep and really made sure that we got the best result for them. Now, after that, I say something along the lines of thank you so much for following our process and communicating with us so well. That's basically saying to any new client that if you want a great result, like Jane and Nick, follow our process and communicate with us. And if you don't want to communicate, you don't want to follow our process, then go away, we don't want to work with you. And I mean that, so after saying something along those lines, I'll say something much like this is the secret to a successful creative project when clients and their vision is matched perfectly with an agency who can help bring their vision and ideas to life. So again, I'm keen into the desires of future clients, future clients are thinking, ok, I've got this vision, but I'm not sure how to bring it to life. Well, I'm an agency and a founder and a freelancer who can help you do that. So you're kind of building up the aspiration of working with you and the desire to work with you because you have something that they need. So we continue. Thank you for giving us the time to really dig deep for you and find some amazing options. Looking forward to working with you on the next step in creating your brand names, logo and brand identity. So what have I just that I've basically said that thank you for giving us the time to really dig deep for you and find some amazing options. So thank you for giving us the time. Thank you for being patient. So if you are a client who is patient. You can work with us. If you're in a rush, you're not for us. There are plenty of other people out there who want to rush things. We're not the ones for you. And lastly, I also say looking forward to working with you on the next step of creating your brand names, logo and brand identity. So what I'm basically saying is OK, we've developed your brand name now we're going to do your brand's logo and identity, which we did for the brand name, which is solo. It's a really incredible brand. They create amazing jewelry. And ultimately, all I'm doing here is just preparing future clients to work with us that are also high quality like Jane and Nick, I want to work with clients who want to do things properly. I don't want to work with people who want to rush and rush our process. I want to make sure that we are respectful of each other and that we get the best result because this is ultimately why Janina and Nick got such a great result with us because they trusted us. They followed our process. They answered our question, we answered their questions and it was a collaborative effort to get the best result for the brand. And now, you know, we're creating something super special and we're helping them with different areas of their business to really help them get the result that they need. So hopefully this was helpful to really help you understand how you can use the reviews and the replies to your clients' reviews to market your business. Better. Hope you found that helpful. Thank you so much for your time and I will see you in the next lesson.