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Keeping Your Response Time Low

Lesson 7 from: Fiverr Pro Bootcamp

Scott Lancaster

Keeping Your Response Time Low

Lesson 7 from: Fiverr Pro Bootcamp

Scott Lancaster

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Lesson Info

7. Keeping Your Response Time Low

<b>Learn techniques for responding promptly to inquiries, which can enhance client satisfaction and your overall reputation.</b>

Lessons

Class Trailer

Fiverr Pro Bootcamp

1

Introduction to the Program

06:52
2

Fiverr Seller Levels

11:17
3

Pros & Cons of Fiverr

09:41
4

Follow These Rules or Get Banned on Fiverr

07:02
5

How to Attract High-Quality Clients

14:49
6

How to Spot Nightmare Clients

13:31
7

Keeping Your Response Time Low

03:42
8

Using Promoted Gigs on Fiverr

05:42
9

Overview of the Fiverr Dashboard

08:51
10

Taking a Break from Fiverr

03:46
11

Seller Plus Program - Is It Worth It?

02:04
12

Fiverr Analytics

03:39
13

Getting Your First Fiverr Sale

04:23
14

The Perfect Profile Picture

03:04
15

Service Provider vs. Helpful Doctor

05:46
16

Profile Description

02:43
17

Sharing Skills on Your Profile

02:01
18

Linking to Other Accounts

02:33
19

Showcasing Your Education

02:56
20

Niching Down as a Freelancer

01:55
21

Strategically Deciding Which Services You Will Offer

04:06
22

How Long Do You Have to Wait to Apply for Fiverr Pro

02:25
23

Preparing to Apply for Fiverr Pro

05:35
24

The Fiverr Pro Application Process

04:54
25

What Happens Once You're Accepted onto Fiverr Pro

02:12
26

Dealing with Anxiety as a Freelancer

06:34
27

Handling Imposter Syndrome as a Freelancer

04:36
28

How to Not Get Stressed with Managing Lots of Projects

05:19
29

Creating the Perfect Gig Title

01:57
30

Writing the Perfect Gig Description

02:48
31

Creating the Perfect Gig Video

02:25
32

Creating the Perfect Gig Thumbnail

02:01
33

Pricing Your Packages with Anchor Pricing

04:27
34

Finding the Perfect Gig Tags

01:55
35

Showcasing Your Work as Part of Your Portfolio

01:51
36

Custom Gigs

04:41
37

Milestone Gigs

02:47
38

Setting Up Requirements Properly

03:56
39

Manage Clients Like a Fiverr Pro

03:46
40

How to Have a Successful Sales Call

08:32
41

Setting Up Quick Responses

05:30
42

Linking Up Calendly with Your Fiverr Profile

04:54
43

Using Positive Reviews to Get More High-Quality Clients

04:54
44

How to Tackle Negative Reviews and Turn Them into Positive Ones

13:55
45

How to Encourage Clients to Write Long Positive Reviews About You on Fiverr

07:30
46

Balancing Quality with Quantity

03:43
47

How to Sell Services on Fiverr at a Premium

05:24
48

What to Do When a Client Doesn't Reply

06:31
49

What to Do When a Client Wants to Cancel the Order

08:18
50

The Snowballing Method - Keeping Orders in Queue

04:38
51

How to Get Favorites on Fiverr

01:28
52

Upselling, Cross-Selling and Building Long-Term Client Relationships

04:42
53

Brand & Portfolio Building

04:00
54

Creating a Professional Email Template

01:23
55

Project Management Made Easy with Notion

07:30
56

How to Stay Focused While Working Remotely

06:51
57

How to Travel While Freelancing

05:42
58

Tracking & Growing Your Net Worth

02:04
59

My Personal Journey Becoming a Freelancer

11:46
60

When to Go Full-Time as a Freelancer

06:25
61

Investment Strategies for Each Stage of Your Freelance Journey

04:50
62

The Legal Side (NDAs, Contracts and Licenses)

02:59
63

Final Thoughts

02:01

Introduction to the Program

Lesson Info

Keeping Your Response Time Low

So how do you keep your average response time law on fiver whilst also kind of managing some sort of work life balance? Well, there are a few approaches that you can take to achieve this. Now, me personally, when I first started on fiver, I would have the app downloaded on my phone so that whenever a new client got in touch with me, I instantly got a notification and I could jump on the app and get back to them as soon as possible. Now, this is good if you want to be extremely proactive in getting back to clients, but it is not good for your mental health. And what I mean by that is you are constantly at the beck and call of new clients trying to get in touch with you, which is a good thing because you can be super responsive and your average response time is very low. But it also puts this overwhelming pressure on you that you need to be receptive all the time every day. I would sometimes be in bed with my wife and she would see my phone light up and it would be a client and I would u...

ltimately have to reply to them otherwise I wouldn't be able to get to sleep that isn't healthy. So, one of the things I learned is to understand that, you know, if a client really wants to work with me, and this is a little bit different at the start of your freelance career, as opposed to later on, when you have a little bit more freedom and you develop the ability to say no to projects even though they are going to pay you quite handsomely simply because you just don't need the money. The thing that I realized is that if a client really wants to work with me and they truly see me as the person who can solve that problem. One of two things will be very apparent. Number one, they won't just say hi seller or hi user name. This is my problem. They'll actually take the time to write to me and say hello Scott. So they actually know my name and they've checked out my profile and then they'll basically give me a little breakdown of what their situation is and they'll ask if I can help them. So I think the main takeaway from this particular lesson is that yes, it's important to have your average response time low but do not have it so low that it is starting to affect your mental health and your overall happiness and the flow of your day. OK? Make sure that you dedicate certain times during the day to check your messages. So maybe, I don't know, first thing in the morning and then maybe in the evening just before you close your laptop for the day or your computer, that may be a better strategy because then that gives you a long day of focus where you can really channel your energy to getting the best possible results for your current clients. And you're not having to chase after clients who are not even paying you yet. I think that's a better approach. Obviously, everyone has different ideas and different approaches to this particular situation. But in my humble opinion, I think that if a client really wants to work with me and they value me as an expert, they're going to wait a few hours for me to get back to them at the very least. So I hope that gives you a little bit of an insight in regards to how to approach, not only getting your average response time load, which is super important on fiver, but also making sure that you get a really great work life balance where it's sustainable and you're not just going 100 miles an hour, which is sometimes needed in the very beginning to be honest to get those 1st 10 to 20 reviews. But once you get those, it generally becomes a lot easier. So I hope this lesson was helpful and I will see you in the next one.

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